Senior Member Services Specialist
Date Posted: 5/5/2016
Employer: CSAC-EIA
Salary Range: $6,215 - $7,613 per month
Contact: Allison Bateman
Phone: 916-850-7300
Website: http://www.csac-eia.org
Closing Date: 5/23/2016
One of the CSAC EIA’s greatest assets is its staff. EIA employees are smart, creative, hard working, and passionate individuals working in areas ranging from loss prevention, claims administration, information technology, accounting, risk pool administration and member services. Working here requires energy, commitment, and teamwork. At the same time, we offer a great work environment built upon our Core Values of People, Families, Trust, Integrity, and Growth. We are looking for an individual who shares these values to join the EIA team.
About CSAC Excess Insurance Authority
The EIA is a joint powers authority of California public entities, which was established in 1979 to provide insurance and risk management services to California’s counties. Since then, our membership has expanded beyond the counties to include numerous other public agencies such as cities, schools, joint powers authorities, fire districts, etc.
The EIA operates various risk-sharing pools, which provide insurance and risk management services to its members for lines of business including workers’ compensation, general liability, property, medical malpractice, and employee benefits.
About the Position
The Senior Member Services Specialist is a new position at CSAC-EIA and will be responsible for managing member service external communications, new member communications, member meetings and serve as a liaison to our broker on member service requests. This position has direct communications with members on a frequent basis and the ideal candidate must possess strong written and oral communications skills, have knowledge of JPA management, experience working with public entities and well versed in all areas of member services, including risk management, claims, and loss prevention services. Marketing and graphic design experience is strongly desired.
Ideal Candidate
The ideal candidate will have a Bachelor’s degree in business, marketing or communications or 5 years’ experience in an equivalent position or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Our ideal candidate will have:
Physical Requirements
Physical requirements of this position typically include: reaching, grasping, talking, hearing, seeing, repetitive motions, exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently and/or up to 10 pounds constantly to move objects. Ability and willingness to travel, up to 30% of available time, and overnight stays are required.
Licensing Requirements
A valid California Driver’s license is required. Proof of auto insurance with no exclusion for business use is required.
Salary and Benefits
The hiring salary range for this position is $6,215 - $7,613 per month. A generous benefit package is provided including Public Employees Retirement System (PERS); a Section 125 Cafeteria Plan with a generous allowance from which coverage may be provided for the employee and their dependents for health, dental and vision insurances; long-term disability and short-term disability insurance; life insurance; optional deferred compensation program; and sick and vacation leaves. As a PERS participant, EIA employees are exempt from paying Social Security except for the Medicare portion of the cost.
Application Procedure
Interested persons must submit a resume and a completed application to the Human Resources Manager at CSAC Excess Insurance Authority by Monday, May 23, 2016. Application packets should be emailed to Allison Bateman at abateman@csac-eia.org.