Resources

Senior Liability Claims Adjuster (Senior Claims Adjuster)

Job Description:

The County of Riverside's Department of Human Resources has an opportunity for a Senior Liability Claims Adjuster to support the Risk Management Division in Riverside. This position will review, investigate, analyze, negotiate and direct a diverse range of complex liability claims that are filed against the County and make determinations on disposition and resolution. The Senior Liability Claims Adjuster position requires strong customer service skills and will be responsible for providing support by receiving calls and answering questions from the public and explaining the claims process to a variety of stakeholders. Preferred candidates will have at least five years of heavy litigation experience, as well as extensive experience investigating General Liability, Premises Liability, Medical Malpractice, Property and Automobile liability claims. Competitive Candidates should possess a four-year bachelor's degree, as well as experience working directly for Commercial insurance carriers or public entities.

Requirements:

Experience: Five years of journey-level experience and at least one year functioning in a lead capacity reviewing and processing complex on-the-job injuries, job-related illnesses, physical disability, personal injury, medical malpractice or property damage liability claims including identification and investigation of fraud cases and investigating, adjusting and settling a wide variety of claims. Knowledge of: Rules, regulations, and laws regarding personal and property liability including, but not limited to, general provisions of California Vehicle Code, State and Federal Government Codes, laws and statutes and legal decisions pertaining to personal and property liability; Methods and techniques of subrogation recovery; Technical medical terminology related to the cause and treatment of physical injuries; Practices and procedures of insurance reserving, risk and experience analysis and statistical record keeping. Ability to: Gather and evaluate all information pertinent to liability claims and make appropriate recommendations; Establish and analyze all relevant data, effect necessary control plans, and bring all claims to equitable conclusion; Develop action plan necessary to implement recommendations with a minimum of guidance.

Application Procedures:

Veterans' Preference: The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here. What's Next? This recruitment is open to all applicants. Applicants who are current County of Riverside employees and/or current employees of the Human Resources Department may be considered before other applicants depending on the volume of applications received. Qualified applicants may be considered for future vacancies throughout the County. Application Period BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted. Include relevant work experience details on resume and/or application. Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered. Upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).