De-Escalation & Interpersonal Communication (20809)

Event Location

Walnut Creek City Hall
Third Floor Conference Room
1666 North Main Street
Walnut Creek, CA 94596
Get Directions

Type

Seminar

Overview

  • Complimentary enrollment is open to law enforcement affiliated personnel
  • Must provide POST ID upon registration
  • Course qualifies for POST continuing education credit under Perishable Skills: Communications  – Interpersonal

POST CERTIFIED, 4 HOURS
EACH SESSION WILL GO FROM 8 AM - 2 PM

(Lunch will be provided)

Description
Attendees of this course will learn to generate voluntary compliance through the art of persuasion and utilizing the tools of interpersonal communication.

Course Objectives

  • Define de-escalation relating to law enforcement
  • De-escalate verbally, not physically
  • Effectiveness under stress conditions
  • Discuss situations appropriate for de-escalation tactics
  • Demonstrate knowledge of communication skills/techniques
  • Demonstrate knowledge to effectively deal with difficult people

CCN:  1353-20809-19-003

Need More Info or Help?
We hope you can join us, feel free to contact Doug McGill for more details.

Phone: 916-850-7300
Email: dmcgill@csac-eia.org

Tuesday, November 12, 2019
8:00 AM - 2:00 PM

Travel Notes

Public Parking available on Locust Street at Civic Drive , Walnut Creek

Tuesday, November 12, 2019
8:00 AM - 2:00 PM