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RISK MANAGEMENT TECHNICIAN I/II (COUNTY OF SHASTA)

Job Description:

Risk Management Technician I – Confidential: Under general supervision, to learn to perform difficult and confidential duties connected with auditing and processing risk management documents; maintaining the risk management computerized records systems; and providing support and assistance in the processing and maintenance of risk management claims and files; and to perform related work as required. Risk Management Technician II – Confidential: Under supervision, to perform difficult and confidential duties connected with auditing and processing risk management documents; maintain the County-wide computerized risk management records systems; provide support and assistance in the processing and maintenance of risk management claims and files; and to perform related work as required. Risk Management Technician I – Confidential: Performs the less difficult computerized risk management processing work and learns the intricacies of ensuring that deadlines are met under the lead direction of the Risk Management Technician II. An incumbent assists with the processing and payment of risk management claims, the loss prevention program, and provides other responsible support duties in the office. It is typically expected that an incumbent will attain journey level knowledge and skills after one year of employment and progress to Risk Management Technician II - Confidential. This is a Confidential classification. Confidential in this context according to the Personnel Rule means a non-management employee who, in the course of his or her duties, is regularly privy to management planning or decision making regarding the County's administration of employer-employee relations as determined by the Board of Supervisors. Risk Management Technician II – Confidential: Performs the processing and payment of risk management claims, the loss prevention program, or provides other responsible support duties in the office. This is a Confidential classification. Confidential in this context according to the Personnel Rules means a non-management employee who, in the course of his or her duties, is regularly privy to management planning or decision making regarding the County's administration of employer-employee relations as determined by the Board of Supervisors. Risk Management Technician I – Confidential: The following represent samples of duties covering varied assignments. Some assignments may overlap or incumbents may be reassigned based on program needs. An incumbent initially performs the less responsible duties and learns to work in a journey level capacity during the first year of employment. Receives doctors' reports and reports of injury claims against the County and opens claims files; contacts doctors, lawyers and claimants to obtain necessary claims information and documents; assists the Risk Analyst by performing procedural work; may act as liaison between the Risk Management Analyst and claimant to provide information concerning the status of the claims; provides data to Risk Analyst for determining payments; types claims and maintains a running log of all claims payments; inputs claims data into the computer and reconciles claims files with computer files; compiles and maintains annual OSHA reports; types a variety of memos, correspondence and reports; assists with spreadsheets to track expenditures; assists with budget maintenance; and prepares basic claims. Risk Management Technician II – Confidential: The following represent samples of duties covering varied assignments. Some assignments may overlap or incumbents may be reassigned based on program needs. Receives doctors' reports and reports of injury claims against the County and opens claims files; contacts doctors, lawyers and claimants to obtain necessary claims information and documents; assists the Risk Management Analyst by performing procedural work; may act as liaison between Risk Management Analyst and claimant to provide information concerning the status of the claims; provides data to Risk Management Analyst for determining payments; types claims and maintains a running log of all claims payments; inputs claims data into the computer and reconciles claims files with computer files; compiles and maintains annual OSHA reports; types a variety of memos, correspondence and reports; prepares basic spreadsheets to track expenditures; assists with budget maintenance; prepares basic claims and journal entries.

Requirements:

QUALIFICATIONS Any combination of education and experience sufficient to directly demonstrate possession and application of the following as applicable to the duty assignment: Risk Management Technician I – Confidential: Knowledge of: Basic uses and limitations of computerized record keeping systems; modern office practices and equipment; basic methods of risk document processing and transactions; basic understanding of expenditure tracking and budgeting systems; preparation of basic claims and journal entries; basic laws and regulations pertaining to the field of risk management. Ability to: Audit and process a wide variety of documents; enter data and make on-line changes to the computerized County risk management records system; type/keyboard at a net rate of at least 45 wpm. interpret and explain laws, rules, regulations and procedures related to County risk management matters; meet rigid deadlines; assist in the analysis and evaluation of the risk management records system; prepare basic claims and journal entries; assist in the preparation of basic spreadsheets to track expenditures and budgets; gather and prepare data and reports; maintain financial and statistical records and claims files; maintain confidentiality. These employment standards are typically attained with one year of experience with an emphasis on related support work in the field of risk management. Risk Management Technician II – Confidential: Knowledge of: Uses and limitations of computerized record keeping systems; modern office practices and equipment; expenditure tracking and budgeting systems; preparation of claims and journal entries; methods of risk document processing and transactions; Ability to: Audit and process a wide variety of documents; enter data and make on-line changes to the computerized County risk management records system; type/keyboard at a net rate of at least 45 wpm. interpret and explain laws, rules, regulations and procedures related to County risk management matters; meet rigid deadlines; assist in the analysis and evaluation of the risk management records system; discuss sensitive and confidential claims matters with claimants; gather and prepare data and reports; track expenditures and develop budget documents; prepare claims and journal entries; maintain financial and statistical records and claims files; maintain confidentiality. These employment standards are typically attained with one year of experience equivalent to that of a Risk Management Technician I with Shasta County or two years of closely related experience with an emphasis on responsible support work in the field of risk management.

Application Procedures:

SPECIAL REQUIREMENTS Some positions may require possession of a valid California driver license. THIS POSITION REQUIRES A VALID TYPING CERTIFICATE. A valid five (5) minute typing certificate dated within the past three years verifying a net typing/keyboard speed of 45 wpm is required for this position. Current County employees who have such a document in their official County personnel file are exempt from this requirement forever; however, it is recommended to contact Shasta County Personnel to ensure your typing certificate is attached. Self-tested, computer-generated typing certificates are not accepted. Only for current County job openings that require a typing certificate: Shasta County offers a free typing test. The test is available by appointment only. Space is limited and appointment times are not guaranteed. The typing certificate is valid only for Shasta County jobs. The test takes approximately 15 minutes to complete. To make an appointment – please call 225-5515. Tests are administered at 1450 Court Street, Suite 348, Redding, CA 96001. You will be asked to present your picture ID. IDEAL CANDIDATE The ideal candidate will have experience processing insurance claims; possess an understanding of liability; be skilled in various computer applications, particularly MS Excel; have a background in Risk Management, Safety and Loss Prevention. SUPPLEMENTAL QUESTIONS Responses to the following must be submitted with a completed application. 1. Do you have experience working in Safety and/or Loss Prevention? Yes/No 2. If yes, list the name(s) of the agency(ies) where you received this experience, and the number of years with each agency. If no, enter N/A. 3. Have you created Excel spreadsheets? Yes/No 4. If yes, list the types of Excel spreadsheets you have created. 5. Please list your experience explaining insurance policies, rules and regulations to others. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The employee will need to be able to handle multiple tasks with shifting priorities and interact with the public and the staff. Some situations may involve crisis or conflict resolution. OTHER CONSIDERATIONS • All new employees are required to have their paycheck directly deposited to a bank account. • Some positions may require a valid California driver's license and acceptable driving record according to County policy. • Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position. • As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered. • Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing. • Shasta County participates in E-Verify. For more information click here. If you do not have internet access, contact Personnel at (530) 225-5515 to request a flier. • In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly. • Positions in this classification are covered by a collective bargaining agreement between the County and by other departments. Prior applicants must reapply to be considered.
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
Veterans' Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran MUST provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) WITH THE EMPLOYMENT APPLICATION ON OR BEFORE THE FINAL FILING DATE.
Applicants are encouraged to apply on-line at apply online or submit an application to the Shasta County Personnel Office.
Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Shasta County Personnel
1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515