City of San Leandro
835 East 14th Street
San Leandro, CA 94577
Risk Control Training Seminar
Attendees will learn how to set appropriate expectations, recognize warning signs for when a customer or coworker is beginning to get agitated, strategies for slowing escalation, and tools to begin de-escalating a situation and working towards an amicable resolution.
Speaker: Michael Williams, Security Specialist, CHUBB/ESIS
Need More Info or Help?
We hope you can join us, feel free to contact Doug McGill for more details.