De-Escalation & Interpersonal Communication (20809)
Event Location
San Diego County Operations Center
5530 Overland Avenue
Room 124
San Diego, CA 92123
Get Directions
Type
Seminar
Overview
- Complimentary enrollment is open to law enforcement affiliated personnel
- Must provide POST ID upon registration
- Course qualifies for POST continuing education credit under Perishable Skills: Communications – Interpersonal
POST CERTIFIED, 4 HOURS
EACH SESSION WILL GO FROM 8 AM - 2 PM
(Lunch will be provided)
Description
Attendees of this course will learn to generate voluntary compliance through the art of persuasion and utilizing the tools of interpersonal communication.
Course Objectives
- Define de-escalation relating to law enforcement
- De-escalate verbally, not physically
- Effectiveness under stress conditions
- Discuss situations appropriate for de-escalation tactics
- Demonstrate knowledge of communication skills/techniques
- Demonstrate knowledge to effectively deal with difficult people
CCN: 1353-20809-19-007
Need More Info or Help?
We hope you can join us, feel free to contact Doug McGill for more details.
Phone: 916-850-7300
Email: dmcgill@csac-eia.org