It’s easy to ignore the homeless people we see as we go through our personal and professional lives. California has the highest number of homeless individuals in the US, per capita, and they seem to be everywhere you look. If your job involves contact with homeless people, these encounters can range from routine and normal to difficult and even dangerous. Not all homeless people are violent, high on drugs or alcohol, or mentally ill. Many of them are good people caught in a terrible life situation. Others can be more predatory in their behavior, both to other homeless people and towards you, especially if you have to take any kind of enforcement action against them.
It can help to know more about homeless people and how they see the would they are trying to live in. This webinar will help all participants develop a deeper understanding of the traits, behaviors, and characteristics displayed by homeless people, especially in field contact situations. The key is to be able to “compassionately address their problematic behaviors” (as suggested by co-presenter and homeless advocate Ryan Dowd) in ways that show empathy. If you serve or encounter this population, this webinar is designed for you.
Webinar Participants: This session is for employees who may have face-to-face or field contact with the homeless, including:
Need More Info or Help?
We hope you can join us, feel free to contact Doug McGill for more details.
EIA TV - Loss Prevention